Security Service Federal Credit Union (SSFCU) today announced it has rolled out a Spanish-language version of its award-winning CallPlus automated system.
“We’ve had significant growth in members seeking service in Spanish,” said Gina Drake, manager of SSFCU’s Member Contact Center. “This efficient channel will allow members the opportunity to self-serve, while still keeping the option to speak to a bilingual representative at any time.”
Members can now easily obtain account balances, transfer funds, make payments and more, empowering Spanish-preferred members to help themselves through automated service options. Members can easily access the Spanish language CallPlus system by calling 1 (800) 52-SSFCU and pressing three for service in Spanish. Members can also speak to a bilingual representative by pressing zero at any time.
About Security Service Federal Credit Union
Security Service Federal Credit Union offers competitive, affordable financial products and services designed to meet the needs of its members. Security Service is an industry-leading financial institution with more than $6.7 billion in assets and more than 900,000 members in Texas, Colorado, Utah and around the world. Headquartered in San Antonio, the credit union is among the top 10 credit unions in the nation and is the largest in Texas. Security Service strives to be America’s best credit union and provides the true benefits of credit union membership with financial services of the highest quality and value. Learn more at www.ssfcu.org or call 1-888-415-7878.